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CROCS GIFT CARD
CARD TERMS AND CONDITIONS:


  • IMPORTANT – PLEASE READ, print and retain a copy of these card terms/conditions for your records.

    The following describes the terms and conditions that apply to Crocs Gift Cards. By purchasing or using your Crocs Gift Card you agree to all of the terms and conditions contained herein.

    GENERAL TERMS. The Crocs Gift Card is issued to you by Crocs Canada, Inc. It can only be used in Canada. Crocs Gift Cards purchased in the United States may not be used in Canada. The Crocs Gift Card allows you to load a dollar value onto your Crocs Gift Card for purchases of retail merchandise at Crocs-owned stores located in Canada and Crocs-owned kiosks located in Canada (“Participating Locations”).

    The dollar value that you load onto your Crocs Gift Card is a pre-payment only for the goods and services at Participating Locations. Your Crocs Gift Card is not a credit card or credit line and no deposit account is associated with a Crocs Gift Card. The value associated with the Crocs Gift Card is not insured by the Canadian Deposit Insurance Corporation (CDIC). There are no fees when using the Crocs Gift Card for purchase of goods or services at Participating Locations. Unless otherwise required by law or permitted by these terms and conditions, any amount on your Crocs Gift Card may not be redeemed for cash. No interest, dividends, or any other earnings on funds loaded to a Crocs Gift Card will accrue or be paid or credited to you by Crocs Canada, Inc.

    These terms and conditions are the complete and exclusive statement of agreement between you and Crocs Canada, Inc., and supersede any and all prior information, proposals and all agreements regarding Crocs Gift Cards. In the event that any provision of these terms and conditions are determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that these terms and conditions shall otherwise remain in full force and effect and enforceable. Headings herein are for convenience of reference only and shall in no way affect interpretation of these terms and conditions.

    We reserve the right not to accept any Crocs Gift Card or otherwise limit use of a Crocs Gift Card if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful.

    LOADING VALUE ON YOUR CARD. You can load a dollar value on the Crocs Gift Card by using a credit card, debit card or cash by visiting any Participating Locations. You may not load more than $500 worth of value to your Crocs Gift Card. The minimum amount that must be loaded onto your Crocs Gift Card is $10.00 at Participating Locations. You may only add value in $10, $25, $50 and $100 increments. Crocs Canada, Inc. may change the maximum and minimum amounts at any time by notifying you at Participating Locations or by any other reasonable manner including posting notice at www.crocs.ca and such change shall not constitute an amendment to these terms and conditions.

    You can check the balance by request at a Participating Location or by calling customer service at 1-866-952-7627. You will need to have your Crocs Gift Card or your 19-digit Crocs Gift Card number in order to check your balance. Upon request, we will refund to you an amount equal to the balance on the card when the balance is lower than the amount or percentage prescribed by law or regulation. The account balance for a Crocs Gift Card also will appear on your receipt from a point-of-sale register. When you use your Crocs Gift Card, you will receive a receipt if you request one but will not be asked to sign the receipt. The receipt will indicate that the purchase was made using a Crocs Gift Card and will provide the remaining balance of your Crocs Gift Card. You should keep your receipts and check your balance periodically to ensure that your account balance is correct.

    BILLING ERRORS/CORRECTIONS. We reserve the right to correct the balance of your Crocs Gift Card if we believe that a clerical, billing or accounting error occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your Crocs Gift Card, please call our customer service department at 1-866-952-7627. We will conduct an investigation and communicate the results and correct any error that we verify as soon as we finish the investigation. If no error was found, we will communicate an explanation. We shall have no liability for any billing error unless you provide us notice within sixty (60) days of the date of the transaction in question. You should monitor your transactions and account balances closely.

    LIABILITY. Because your Crocs Gift Card is used like cash for purchases from Crocs Canada, Inc., you are responsible for all transactions associated with your Crocs Gift Card, including unauthorized transactions. If your card is damaged, lost or stolen, it cannot be replaced.

    PRIVACY. We do not collect personal information about you. If you request notice of promotions by email and provide an email address we keep it on file so we can send promotional messages to the email address provided but we do not maintain other personal or identifying information in connection with the email address provided. For our privacy policy, go to www.crocs.ca/privacy.

    CANCELLATION. We may suspend or terminate the terms and conditions and revoke or limit any or all of the rights and privileges granted to you at any time without notice or liability. Termination may result from fraudulent or unauthorized use of the Crocs Gift Card. If we terminate without cause, we will refund or issue store credits equal to the balance of your Crocs Gift Card less any amounts that you may owe us. In the event that our agreement is terminated, the other important legal terms shall survive in accordance with its terms.

    DISCLAIMER AND LIABILITY LIMITS. CROCS CANADA, INC. AND ITS AFFILIATES MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE CROCS GIFT CARD, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. CROCS CANADA, INC. DOES NOT REPRESENT OR WARRANT THAT YOUR CROCS GIFT CARD WILL ALWAYS BE ACCESSIBLE OR ACCEPTED.

    IN THE EVENT THAT CROCS CANADA, INC. OR ITS AFFILIATES ARE FOUND LIABLE TO YOU FOR ANY REASON, YOU SHALL ONLY BE ENTITLED TO RECOVER ACTUAL AND DIRECT DAMAGES AND SUCH DAMAGES SHALL NOT EXCEED THE LAST BALANCE HELD ON YOUR CROCS GIFT CARD. CROCS CANADA, INC. AND ITS AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, REVENUE OR USE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THESE TERMS AND CONDITIONS, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL CROCS CANADA, INC. OR ITS AFFILIATES HAVE ANY LIABILITY FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF A CROCS GIFT CARD THROUGH ACCIDENT, MISUSE, OR FRAUDULENT MEANS OR DEVICES BY YOU OR ANY THIRD PARTY, OR AS A RESULT OF ANY DELAY OR MISTAKE RESULTING FROM ANY CIRCUMSTANCES BEYOND OUR CONTROL. The laws of certain provinces or other jurisdiction may not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have rights in addition to those contained in these terms and conditions. In such jurisdiction, our liability is limited to the greatest extent permitted by law.

    ASSIGNMENT. We may assign all or part of our agreement without such assignment being considered a change to the terms and conditions, and without notice to you. We are then released from all liability. The assignee shall have the same rights and obligations as the assignor and shall agree in writing to be bound by the terms and conditions.