Current Status.

Last updated: June 19, 2020.

How is this impacting our ability to process online orders?

Because of reduced staff and social distancing procedures for the health and safety of our employees, we’re seeing slight delays in order shipments. We are working hard to ship as quickly as possible, but please note that it could take up to 10+ days. You’ll receive your shipping confirmation email as soon as your order leaves our warehouse, with transit time being 4-5 days from shipment confirmation date.

How is this impacting our Customer Service?

You may experience delays in our responsiveness as we modify how we staff and schedule our customer service team. We also ask that all orders be placed online as our call centers will not be able to take phone orders as we transition to more home-based resources. We apologize for any inconvenience.

Sharing a Free Pair for Healthcare Program

We’re humbled to have provided so many shoes to our heroes in healthcare. While we have maxed out our direct donations for Canada, the spirit of giving in times of need remains. Join us by purchasing shoes for friends and family in need.

How is this impacting Crocs stores?

To ensure the health and safety of our employees most of our stores remain temporarily closed. However, in compliance with local regulations and CDC guidance we will start to reopen some of our locations. Check belowabove to see if a store near you has reopened.